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T&Cs

RETURNS

Our returns policy keeps you in mind, you can return any product within our guidelines after 14 days of receipt of the products. Please note that returns are no longer accepted after this date has passed. This excludes products marked as 'final sale' or 'sample sale', such products cannot be returned after purchase.

To see further details on the returns process, please head to our Returns and Exchange page.

CANCELLATIONS

 To cancel an order simply click the cancel button after the order is made. Note, this cannot be done once the order passes the processing stage. 

EXCHANGES

Our exchange policy lasts 14 days from the date of delivery and is only available for the same product in a different size. If the product was purchased in a sale or with a discount code (Excluding Final and Sample sales) the same sales conditions will pass onto your exchange.

For further information, please proceed to our Returns and Exchange page.

SHIPPING

We will endeavour to get your order to you as soon as possible. Please allow 2-7 business days for processing prior to shipment.

Once the order has been shipped you will get an email confirmation with an order number. Depending upon the order tracking details will also be included with this email confirmation. These details can also be accessed by logging into your account on the website. We can make no guarantees on order deliveries or shipments once your order has been processed. If you have any issues with your order after dispatch, please communicate with the courier if possible prior to contacting us.

Shipping times may vary depending upon location, order size and demand due to sales.

 

If you have any questions in regards to the above T&Cs, please message our customer service team on the Contact Us page and we will get back to you shortly.

 

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